FAQs

Why choose Ghar Guardians?

Ghar Guardians focuses on practical home accessories that actually make daily life easier. We carefully select and test products before offering them, ensuring they are useful, durable, and suitable for everyday Pakistani homes. Our goal is simple: honest products, fair pricing, and reliable service you can trust.

What currency are prices listed in?

All prices on our website are listed in PKR (Pakistani Rupees).

What payment methods do you accept?

We offer the following payment options:

Cash on Delivery (COD)
Bank Transfer
Easypaisa
JazzCash

Available options may vary depending on location and order value.

What if I entered the wrong delivery address?

If you notice an incorrect address:

Please contact us within 24 hours of order confirmation via email or WhatsApp
Address changes requested after dispatch may not be possible
Ghar Guardians is not responsible for delivery issues caused by incorrect information provided at checkout

What is the delivery time at Ghar Guardians?

We provide safe and reliable delivery across Pakistan.

Delivery Details:

Nationwide delivery available
Estimated delivery time: 7–10 working days
Delivery timelines may vary slightly based on location, courier service, or order volume
Orders are securely packed to avoid damage during transit

Tracking details are shared once your order has been dispatched.

If you have not received tracking information after dispatch, please contact us.

Can I receive my order earlier?

If you need your order urgently, feel free to contact us via WhatsApp or email. We’ll inform you if early delivery is possible based on your location and courier availability. Additional charges may apply and must be paid in advance.

What if my item arrives damaged or incorrect?

If you receive a damaged, defective, or incorrect product:

Notify us within 48 hours of receiving the order
Share clear photos or videos for verification
After verification, we will arrange a replacement or refund, as applicable

Claims made after 48 hours may not be accepted.

Do you provide tracking information?

Yes. Tracking numbers are shared once your order has been dispatched.
If you do not receive tracking details within the expected timeframe, please contact our support team.