Refund/Return Policy
At GHAR GUARDIANS, customer satisfaction is important to us. We aim to deliver useful, quality home essentials, and we follow a fair and transparent return policy to protect both our customers and our business.
Eligibility for Returns
A return or refund request will be considered only if all of the following conditions are met:
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The request is made within 48 hours of receiving the order
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The product is unused, undamaged, and in original condition
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The item is returned with original packaging, tags, and accessories (if any)
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The product passes our quality inspection after return
If these conditions are fulfilled, the request may be approved.
Non-Returnable Items
The following items are not eligible for return or refund:
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Used, washed, or damaged products
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Items returned without original packaging
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Products damaged due to misuse or mishandling
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Clearance or discounted items (if marked non-returnable)
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect product, please contact us within 48 hours of delivery with clear photos or videos.
Once verified, we will offer:
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A replacement, or
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A refund, depending on availability and situation
Inspection & Approval
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Returned items are inspected upon arrival
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Refunds or replacements are approved only after inspection
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If the item fails inspection, the request will be declined and the item may be sent back
Refund Processing
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Approved refunds are processed via the original payment method
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Refund processing time may vary depending on the payment provider
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Shipping charges are non-refundable unless the error was on our part
Important Notes
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Return requests must be approved before sending items back
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Items sent without prior approval may not be accepted
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We reserve the right to refuse returns that do not meet policy conditions
Contact Us
For return or refund requests, please contact us within the required timeframe:
📧 Email: Contact@gharguardians.com
📞 Phone / WhatsApp: +92 339 0109567